Important Questions to Ask When Seeking a Building Maintenance Company
Hiring an outside construction maintenance company can save you time, energy, trouble and, of course, money! But how can you make sure that you get the best service your money can buy? The following questions may help to determine whether the commercial property maintenance company you are interviewing is the one that meets your needs.
How long have you been in business?
While everyone has to start somewhere, the ideal construction maintenance company will have at least 15 years of experience to draw on. This not only shows that they have long-term experience, but also that they have been successful in a competitive industry, have sustained business through tough times, and are more likely to be in business for a long time to come.
What kind of services are you able to provide?
When outsourcing building maintenance, the ideal scenario is to find a company that can meet all your needs. Look for a company that not only offers emergency services but also licensed HVAC, plumbing, sound code knowledge, fire safety, general carpentry and, of course, preventive maintenance.
You’re licensed, bonded, and insured?
Unfortunately, not all companies are bonded and insured, which means that if something goes wrong while on your property, you’re left holding the ball (and the bill!) A simple plumbing mistake could potentially cost tens of thousands of dollars in damages if the vendor doesn’t have enough coverage.
Are you going to guarantee your work?
We often hear the word “guaranteed satisfaction” but find a company that really sticks to it. Commercial property maintenance can involve a wide range of tasks required and give you peace of mind when you know that the work completed is guaranteed to meet the expectations of both your tenants and your tenants.
Do you have any references?
A reputable company will be pleased to provide references to past customers who have used their services. Remember that a company that provides a number of services may have references that are not just building maintenance, but also construction services, lawn care, maintenance of healthcare facilities, and more.